Streamline your bell desk, fewer staff, higher output.

Streamline your bell desk, fewer staff, higher output.

Streamline your bell desk, fewer staff, higher output.

Reorganise your luggage room alphanumerically, replace your paper claim tickets with text or email, and take in-app photos of luggage before storing it for easier locating.

Make the most out of your staff

Make the most out of your staff

Never feel understaffed
ever again

Never feel understaffed
ever again

Empower your bell desk and valet teams with powerful tools designed to maximise efficiency, streamline operations, and reduce the need for excessive staffing.

Alphanumeric Organization

Organize your luggage room in rows and shelves with reusable luggage tags.

Alphanumeric Organization

Organize your luggage room in rows and shelves with reusable luggage tags.

Alphanumeric Organization

Organize your luggage room in rows and shelves with reusable luggage tags.

10x Faster Luggage Locating

Locate guest luggage 10x faster and prevent chaotic situations during peak hours.

10x Faster Luggage Locating

Locate guest luggage 10x faster and prevent chaotic situations during peak hours.

10x Faster Luggage Locating

Locate guest luggage 10x faster and prevent chaotic situations during peak hours.

Elevated Guest Experience

Never bring a guest in your chaotic storage room to help you locate their luggage again.

Elevated Guest Experience

Never bring a guest in your chaotic storage room to help you locate their luggage again.

Elevated Guest Experience

Never bring a guest in your chaotic storage room to help you locate their luggage again.

or

No More Paper Tickets

Replace all paper luggage claim tickets with text or email so your guests never lose them again.

or

No More Paper Tickets

Replace all paper luggage claim tickets with text or email so your guests never lose them again.

or

No More Paper Tickets

Replace all paper luggage claim tickets with text or email so your guests never lose them again.

Bespoke Luggage Room Organizing

Bespoke Luggage Room Organizing

Leverage Held's expertise in luggage room optimization and say goodbye to the chaos and disorder that exists in your back rooms.

Alphanumeric
Reusable Tags

Alphanumeric
Reusable Tags

Modernize and organize your luggage room with custom branded alphanumeric tags that help your bell staff locate luggage easier.

Faster Luggage Retrieval with Photos

Faster Luggage Retrieval with Photos

Forget about looking for guest luggage only by ticket number. Take in-app photos of guest luggage before storing it and speed up the retrieval process.

Text Messages
Instead of Paper

Text Messages
Instead of Paper

Replace all paper claim tickets with text messages or email, increase sustainability and ensure your guests never lose their paper claim tickets ever again.